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Legal

Privacy Policy

Your privacy matters to us. This policy explains what information Creato collects, how we use it, and how we protect it.

Last updated: August 28, 2026

1. Information We Collect

When you use Creato, we may collect information that you provide directly to us, including:

  • Your name and email address
  • Account and authentication information
  • Content, prompts, designs, and other materials you create or upload
  • Subscription and billing-related information
  • Messages or information you provide when contacting us

We may also automatically collect limited technical information such as your IP address, browser type, device information, and information about how you interact with the service.

2. How We Use Your Information

We use collected information to:

  • Provide and operate Creato
  • Create and manage your account
  • Process subscriptions and payments
  • Generate and deliver AI-powered content and designs
  • Improve the reliability, performance, and features of the service
  • Communicate with you about your account and the service
  • Prevent abuse, fraud, and unauthorized access
  • Comply with applicable legal obligations

3. AI and Your Content

Creato uses third-party artificial intelligence services to provide certain features. Content you submit may be processed by these services when necessary to provide the requested functionality. We do not sell your content or personal information.

4. Payments

Payments and subscriptions may be processed by third-party payment providers, including Lemon Squeezy. We do not directly store your complete payment card details. Payment providers may collect and process payment and billing information according to their own privacy policies and terms.

5. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we may delete or anonymize it.

6. Data Security

We take reasonable technical and organizational measures to protect your information. However, no online service can guarantee absolute security, and you use the service at your own risk.

7. Third-Party Services

Creato may use third-party services for hosting, authentication, analytics, AI processing, payments, email delivery, storage, and other infrastructure. These providers may process information on our behalf and are subject to their respective terms and privacy policies.

When Creato uses photos supplied through the Unsplash API, the photo is loaded from Unsplash's servers and Creato reports when a photo is selected for use, as required by the Unsplash API terms. Unsplash may receive related technical information, such as your IP address and browser or device information, under its own privacy policy.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict certain processing of your information. To make a request, contact us using the information below.

9. Children

Creato is not intended for children under the age required by applicable law to use online services without parental consent. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page. Your continued use of Creato after changes become effective means you accept the updated policy.

11. Contact

If you have questions about this Privacy Policy or your personal information, contact us at contact@cwmstudio.app.